Privacy Policy

1. Our Commitment to Your Privacy

At The Zari Way, preserving the sanctity of your stay extends to the protection of your personal information. We are committed to safeguarding the data you share with us while providing an unparalleled, deeply personalized hospitality experience at our properties, including Bijapur Lodge, MiIn Town, Kaayal Orum, and The Blue Door.

2. Information We Collect

To orchestrate a seamless and tailored arrival, stay, and departure, we collect select information when you interact with us or make a reservation:

• Personal Identifiers: Your name, email address, phone number, and country of residence.
• Reservation Specifics: Travel dates, destination choices, and payment details processed via secure gateways.
• Experiential Preferences: Details shared in your booking requests regarding your companions, dietary requirements, special occasions, and desired experiences (e.g., quiet time, nature walks, long lunches).

3. How We Use Your Information

We believe in using data solely to enhance the beauty and ease of your journey. The information collected is utilized to:

• Confirm and manage your bookings, arrivals, and specific requests.
• Tailor the on-property experience to align directly with the hopes and preferences indicated in your reservation.
• Communicate securely regarding your itinerary, billing, and pre-arrival preparations.
• Send occasional, curated updates about our lodges (only if you have opted in to our newsletter).

4. Information Sharing & Confidentiality

We do not, and will never, sell your personal information. We share your data strictly on a need-to-know basis with trusted partners who assist in facilitating your stay:

• On-Site Concierge & Staff: To ensure your dietary and experiential requests are seamlessly accommodated.
• Secure Payment Processors: To finalize transactions and secure reservations safely.
• Legal Compliance: Only if formally required by local law or regulation.

5. Security of Your Data

The trust you place in The Zari Way is paramount. We employ robust digital security measures, encryption, and secure server hosting to ensure your personal and payment information remains protected against unauthorized access, alteration, or disclosure.

6. Your Rights

You reserve the right to request access to the personal data we hold about you, to correct any inaccuracies, or to request the deletion of your details from our active records post-stay. You may also opt out of our journal and newsletter communications at any time.

7. Contact Us

Should you have any inquiries regarding how your data is handled, or if you wish to exercise your privacy rights, please reach out directly to our dedicated arrivals and care team.

Email: arrivals@thezari.co.in